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Where can employees find their W-2? 

W-2s are available to employees through their isolved Self-Service accounts. To access them from the "Classic View" (on a desktop at https://whirks.myisolved.com), they will go to EMPLOYEE SELF-SERVICE > W2/ACA/1099 Forms. To access them from the "Employee Workspace" (on a mobile device at https://aee.myisolved.com or the isolved app), they will go to PAY AND TAX > Year End Tax Forms. 

Here are step-by-step instructions on how employees can access their W-2s, either on the web or through the isolved app:

ACCESSING W2 FORM IN EMPLOYEE SELF-SERVICE ("CLASSIC VIEW" )              

  1. To access their Employee Self-Service (ESS) account through the classic browser view, the employee will begin by signing in at https://whirks.myisolved.com. 

  2. Navigate to EMPLOYEE SELF-SERVICE > W2/ACA/1099 FORMS.

  3. Click the View Document link. (A separate browser tab will open while the form is generating.)

  4. Once full generated, the document will be available in the employee's Downloads folder.

 

ACCESSING W2 FORM IN ADAPTIVE EMPLOYEE EXPERIENCE ( "EMPLOYEE WORKSPACE VIEW" )

  1. To access their ESS account through the Adaptive Employee Experience, the employee will begin by signing in at https://aee.myisolved.com (which can be done from any mobile device or regular desktop computer), or by using the isolved People Cloud mobile app.

  2. Navigate to PAY AND TAX > Year-end Tax Forms.

  3. Click on the W-2 link listed under the "Name" column on the left-hand side for the desired year.


  4. They will receive a download confirmation message while their documents are generating.

  5. Once generated, the W2 will open automatically (or be available in) their pdf application, such as Adobe or FoxIt.

NOTE: The View button in the "Instructions" column provides filing instructions and code explanations only, not the actual W2.

 

What Else Should I Know?

  • If the employee opted out of "Electronic-Only Delivery" when activating their Self-Service account, a paper version of their W-2 will be mailed to their home address in isolved by the January 31st deadline. However, they will also have access to the digital copy within their Self-Service account indefinitely.

  • All previously terminated employees continue to have access to their isolved Self-Service accounts. Therefore, if they reach out to you to say they did not receive their W-2 as expected, the easiest, fastest, and most secure way to provide them with a copy is to ensure they are able to log into their Self-Service account. 

Please see this article if you are trying to troubleshoot why your employee did not receive their W-2 as expected.